kramat77 Privacy Policy
This page describes what we collect when you use kramat77 and how we keep that data protected. We collect personal information (your name, date of birth, contact details), payment information (via tokenized payment processors), and activity logs (your sportsbook bets, live-dealer play, slot game history). We use this data to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank transfers, and comply with financial regulations in the jurisdictions where we operate.
Our privacy practices are designed to protect your data and respect your rights. We do not sell your personal information to third parties. We use encryption to secure data in transit and at rest. This policy applies to all users of kramat77, regardless of where you access our platform.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What data we collect on kramat77
We at kramat77 collect several categories of data when you open an account and use our platform. Your personal information includes your full name, date of birth, phone number, email address, and national ID number (KTP or passport). We collect this during account registration and verification to comply with financial regulations and prevent fraud.
We collect payment information indirectly. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), our payment processors handle your card or bank details. We do not store your full card number, bank account number, or payment credentials on our servers. Instead, we tokenize your payment method so we can process future transactions without storing sensitive data.
We collect activity logs covering all your actions on kramat77: football bets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer table play (blackjack, roulette, baccarat, Dragon Tiger), slot game history (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports market activity (Mobile Legends, Free Fire, PUBG Mobile). We also log your IP address, device type, browser, and login times. This data helps us detect fraudulent activity and improve our platform.
Verification documents
When you verify your account, we collect scans or photos of your national ID, a selfie to match your ID, and proof of your payment method (such as a screenshot of your online payment or e-wallet app). We store these documents securely and use them only for verification purposes. We retain them for as long as your account is active and for a retention period afterward to comply with financial regulations.
How we use your data
We use your personal data for several legitimate purposes. First, we verify your identity and account eligibility to comply with financial regulations. Second, we process your deposits and withdrawals by transmitting your payment method token to our payment processors. Third, we monitor account activity to detect fraud, money laundering, and suspicious betting patterns. Fourth, we contact you via email or phone to notify you of account changes, promotions, or urgent security issues.
We use your activity logs to improve our platform, analyze game performance, and identify technical issues. We also use aggregated, anonymized data (trends across all users, not linked to individuals) for business analytics and compliance reporting. We do not use your data for marketing purposes without your explicit consent.
Third-party processors
Our payment processors (mobile banking, local payment, online payment, e-wallet, and bank networks) receive your payment method token and process your transactions. These processors have their own privacy policies and may be located outside Indonesia. We are not responsible for their data practices. Our hosting provider may store our servers in jurisdictions outside Indonesia; your data may be replicated across these servers for redundancy and security. We ensure all processors comply with encryption and confidentiality standards.
Your rights on kramat77
We respect your rights to access, correct, and delete your personal data. You may request a copy of all data we hold about you by contacting our support team. You may ask us to correct inaccurate information (for example, if your phone number changed). You may request deletion of your account and associated data, subject to legal retention requirements. Some data must be retained for financial and legal compliance, even after account closure.
We may deny requests to delete data if we have a legal obligation to retain it (such as anti-money-laundering regulations) or if the data is needed to resolve a dispute. You may also opt out of non-essential communications (promotional emails) while keeping your account active.
"At kramat77, we collect your data only to verify your identity, process payments, and comply with law. We do not sell it, share it unnecessarily, or use it for marketing without your consent."
Cookies and tracking on kramat77
We use session cookies to keep you logged in while you use kramat77. These cookies expire when you close your browser. We also use persistent cookies to remember your preferences (language, UI settings) across visits. We do not use third-party tracking cookies for advertising purposes. We do not track your browsing outside kramat77.
You may disable cookies in your browser settings. Disabling essential cookies may prevent you from logging in or accessing certain features.
Data retention and deletion
We retain your account data for as long as your account is active. If you close your account, we retain certain data (transaction history, verification documents) for seven years to comply with financial regulations and anti-money-laundering laws. After this retention period, we delete your data unless we have a legal obligation to retain it longer. We may retain anonymized, aggregated data indefinitely for analytics purposes.
Contact us about privacy
If you have questions about our privacy practices, a concern about how we handle your data, or a request to access, correct, or delete your information, contact our support team via the message feature in your kramat77 account or through the contact form on our platform. We respond to all privacy requests within 14 calendar days.
If you believe we have violated your privacy rights and our response is unsatisfactory, you may file a complaint with the data protection authority in your jurisdiction. We are committed to working with authorities to resolve disputes fairly.
Policy updates
We may update this privacy policy to reflect changes in our data practices or applicable law. Material changes are communicated to all users via email. Continued use of kramat77 after an update constitutes your acceptance of the revised policy. Please review this page periodically to stay informed of any changes.